Room Reservations & Cancellations
Deposit
A deposit is not required to secure your reservation.
Security
Reservations must be secured with the details of a credit or debit
card that remains valid until the date of the reservation.
You will be asked for the card number, the valid from and expiry
dates, the CVN number on your signature strip and the postcode and
house number that the card is registered to.
If you would prefer not to provide your card details your unsecured
reservation may be lost in the event of a secured reservation
subsequently being taken.
Cancellation
All cancellations are subject to a minimum charge of
£25.
If you would like to cancel your reservation, we ask that you do so
in writing. You can write to us using e-mail or by post and we will
always respond to your cancellation request in case your delivery
method has failed.
As long as we receive your written cancellation at least three days
prior to your arrival, there will be no further charge.
For example, to cancel a reservation on Saturday we would need your
written cancellation by Wednesday.
If we receive your written cancellation after this time, we would
charge you for the total cost of your reservation.
For example if your reservation was for Saturday, we would charge
you in full if we received your written cancellation on or later
than Thursday.