Room Reservations & Cancellations
Deposit
A deposit equal to the value of your reservation will be taken
in full on the same day that your reservation is made. Your
deposit will be used as part settlement of your final bill.
Security
Reservations at Arundel House Restaurant & Rooms must be
secured with the details of a credit or debit card that remains
valid until the date of the reservation.
You will be asked for the card number, the valid from and expiry
dates, the CVN number on your signature strip and the postcode and
house number that the card is registered to.
If you would prefer not to provide your card details your unsecured
reservation may be lost in the event of a secured reservation
subsequently being taken.
Cancellation
If you would like to cancel your reservation, we ask that you do so
in writing. You can write to us using e-mail, post or fax and we
will always respond to your cancellation request in case your
delivery method has failed.
As long as we receive your written cancellation at least three days
prior to your arrival
90% of your deposit will be refunded
to the account from which the deposit was made. The remaining
10% of your deposit will be retained by Arundel House
Restaurant & Rooms.
For example, to cancel a reservation on Saturday we would need your
written cancellation by Wednesday.
If we receive your written cancellation after this time, we would
retain
100% of your deposit.