The Small Print
We sincerely hope that your experience of Arundel House Restaurant & Rooms will be a pleasant one, free from complications and concerns. To allow room for our relationship with you to blossom, we like to make our terms and conditions as clear as possible from the very beginning.
We reserve the right to change the price charged for all of our services without notice. We will always honour the price quoted at the time a reservation was made, so long as that reservation was secured with a valid debit or credit card, and written confirmation has been received by you, from us. Whilst we endeavour to ensure that all advertising through third parties is as accurate as possible, we will only honour the prices shown on our website, or offered by our staff, at the time of your enquiry. We recommend that you visit our site regularly to keep up to date with our most current pricing.
Our Prices
We reserve the right to change the price charged for all of our services without notice. We will always honour the price quoted at the time a reservation was made, so long as that reservation was secured with a valid debit or credit card, and written confirmation has been received by you, from us. Whilst we endeavour to ensure that all advertising through third parties is as accurate as possible, we will only honour the prices shown on our website, or offered by our staff, at the time of your enquiry. We recommend that you visit our site regularly to keep up to date with our most current pricing.
Children Policy
Arundel House Restaurant & Rooms is an adult environment created with your enjoyment in mind. Therefore we generally do not accept children under twelve years old in our restaurant. We do not provide a children's menu, nor do we have child friendly cutlery or glassware.
We cannot accept children under sixteen years old as overnight guests. The proprietors of Arundel House have children themselves and hope that you, like them, will appreciate a meal or an overnight stay away from your little loved ones.
Dress Code
No Shorts, T-Shirts or Sportswear.
Smart Trainers and Denim are acceptable.
Jackets and Ties are optional.
Children
Twelve years or older. Smaller portions can be arranged. We do not have high chairs, childrens cutlery or plastic tableware.
Late Arrivals
Tables may be used for other guests after a delay of 30 minutes unless we have received prior notification.
We cannot accept children under sixteen years old as overnight guests. The proprietors of Arundel House have children themselves and hope that you, like them, will appreciate a meal or an overnight stay away from your little loved ones.
Dress Code
No Shorts, T-Shirts or Sportswear.
Smart Trainers and Denim are acceptable.
Jackets and Ties are optional.
Children
Twelve years or older. Smaller portions can be arranged. We do not have high chairs, childrens cutlery or plastic tableware.
Late Arrivals
Tables may be used for other guests after a delay of 30 minutes unless we have received prior notification.
Smoking Policy
Arundel House Restaurant & Rooms operates a No Smoking Policy within the building. Where a customer has been smoking inside the building they will be politely asked to leave. Furthermore, where this smoking has taken place inside a bedroom, we will make a charge of £25 to facilitate the specialist cleaning of that room. For help and advice visit the NHS Smokefree web-site or call the NHS Smoking Helpline on 0800 169 0 169.
Privacy Policy
We operate in accordance with the 1998 Data Protection Act in respect of any personal information you may supply. We will not sell or supply any information you provide to third parties. Our web-site does not store or capture personal information, but merely logs your IP address which is automatically recognised by the web server. This statement only covers the Arundel House Restaurant & Rooms web-site maintained by Hackman Lewis-Bowker Limited. This statement does not cover other websites linked to from within this site. Information volunteered to us by you shall be treated as proprietary and confidential and will only be used to provide the services you have specifically signed up for and you give your consent to Arundel House Restaurant & Rooms to hold this information.
Room Reservations & Cancellations
Deposit
A deposit is not required to secure your reservation.Security
Reservations must be secured with the details of a credit or debit card that remains valid until the date of the reservation.You will be asked for the card number, the valid from and expiry dates, the CVN number on your signature strip and the postcode and house number that the card is registered to.
If you would prefer not to provide your card details your unsecured reservation may be lost in the event of a secured reservation subsequently being taken.
Cancellation
All cancellations are subject to a minimum charge of £25.If you would like to cancel your reservation, we ask that you do so in writing. You can write to us using e-mail or by post and we will always respond to your cancellation request in case your delivery method has failed.
As long as we receive your written cancellation at least three days prior to your arrival, there will be no further charge.
For example, to cancel a reservation on Saturday we would need your written cancellation by Wednesday.
If we receive your written cancellation after this time, we would charge you for the total cost of your reservation.
For example if your reservation was for Saturday, we would charge you in full if we received your written cancellation on or later than Thursday.
Restaurant Reservations & Cancellations - For Groups of Eight or Less
Deposit
We do not require a deposit for reservations for groups of eight or less to be secured with the details of a credit or debit card.Security
We do not require reservations for groups of eight or less to be secured with the details of a credit or debit card.Cancellation
If you would like to cancel your reservation, we ask that you do so by telephone. Or, you can write to us using e-mail or by post and we will always respond to your cancellation request in case your delivery method has failed.Please consider that your reservation is valuable to us, and your prompt cancellation is appreciated should the need arise.
Restaurant Reservations & Cancellations - For Groups of Nine or More
Deposit
A deposit is not required to secure your reservation.Security
Reservations for Groups of nine or more at Arundel House Restaurant & Rooms must be secured with the details of a credit or debit card that remains valid until the date of the reservation.You will be asked for the card number, the valid from and expiry dates, the CVN number on your signature strip and the postcode and house number that the card is registered to.
If you would prefer not to provide your card details your unsecured reservation may be lost in the event of a secured reservation subsequently being taken.
Cancellation
All cancellations are subject to a minimum charge of £25.If you would like to cancel your reservation, we ask that you do so in writing. You can write to us using e-mail or by post and we will always respond to your cancellation request in case your delivery method has failed.
As long as we receive your written cancellation at least three days prior to your reservation there will be further charge.
For example, to cancel a reservation on Saturday we would need your written cancellation by Wednesday.
If we receive your written cancellation after this time, we would charge you for the total cost of your reservation at the rate of £25 per person.
For example if your reservation was for Saturday, we would charge you in full if we received your written cancellation on or later than Thursday.
Reduction in Numbers
If you would like to reduce the number of guests in your group, we ask that you do so in writing. You can write to us using e-mail or by post and we will always respond to your request in case your delivery method has failed.As long as we receive your notification at least three days prior to your arrival there will be no charge. For example, to reduce the number of guests in your group on Saturday we would need your written notification by Wednesday.
If we receive your written notification after this time, we would charge you for the total cost of your reduction at the rate of £25 per person.
For example if your reservation was for Saturday, we would charge you in full if we received your written notification on or later than Thursday.
Arrivals & Departures
Check-in is guaranteed at 3pm but you are welcome to arrive earlier to deliver luggage. We may be able to offer you your car parking voucher earlier. Check-in is available up until 10pm as Arundel House is not staffed overnight.
Check-out is at 11am, although we may be able to look after your luggage and allow you to retain your car parking voucher.
Check-in is not available on Sunday.
We charge £25 for late check-out. This is automatically added to your final bill at 11:30am.
Parking
We do not have our own parking at Arundel House Restaurant & Rooms, and we suggest that you make use of Mill Road Car Park, opposite the main Castle entrance, and just 200 metres from our doorstep.
The car park operates a Pay & Display system and we encourage all guests to purchase and display a valid ticket for the duration of their stay. Neither Arundel House Restaurant & Rooms, or the owners of the car park can accept any responsibility for loss or damage to your vehicle, but we can say that we have had no such incidents in the seven years that we have been open.
Parking is charged from 8.00am until 6.00pm every day including weekends and bank holidays.
The current charges are as follows:
Up to 3 hours : £1.50
3 to 4 hours : £2.50
Over 4 hours : £5.00
Guests wishing to enjoy a later start to the day are advised to make use of the Arun District Council car park along River Road, at the rear of The Swan Hotel, as the machines in this car park will allow you to purchase a ticket after 6.00pm, which will become valid at 8:00am the following day for the length of time purchased. It should be noted that the charges at this car park are higher than at Mill Road.
Free on-road parking can be enjoyed along Mill Road beyond the exit to the main car park. This road extends over a long distance away from the town centre, though demand for spaces is quite high. Around the town there are numerous areas where cars can be left for up to one hour.
Check-out is at 11am, although we may be able to look after your luggage and allow you to retain your car parking voucher.
Check-in is not available on Sunday.
We charge £25 for late check-out. This is automatically added to your final bill at 11:30am.
Parking
We do not have our own parking at Arundel House Restaurant & Rooms, and we suggest that you make use of Mill Road Car Park, opposite the main Castle entrance, and just 200 metres from our doorstep.
The car park operates a Pay & Display system and we encourage all guests to purchase and display a valid ticket for the duration of their stay. Neither Arundel House Restaurant & Rooms, or the owners of the car park can accept any responsibility for loss or damage to your vehicle, but we can say that we have had no such incidents in the seven years that we have been open.
Parking is charged from 8.00am until 6.00pm every day including weekends and bank holidays.
The current charges are as follows:
Up to 3 hours : £1.50
3 to 4 hours : £2.50
Over 4 hours : £5.00
Guests wishing to enjoy a later start to the day are advised to make use of the Arun District Council car park along River Road, at the rear of The Swan Hotel, as the machines in this car park will allow you to purchase a ticket after 6.00pm, which will become valid at 8:00am the following day for the length of time purchased. It should be noted that the charges at this car park are higher than at Mill Road.
Free on-road parking can be enjoyed along Mill Road beyond the exit to the main car park. This road extends over a long distance away from the town centre, though demand for spaces is quite high. Around the town there are numerous areas where cars can be left for up to one hour.
Disclaimer
Arundel House Restaurant & Rooms make every effort to keep the information on this web-site accurate, but disclaim any warranty or representation, express or implied about its accuracy, completeness or appropriateness for a particular purpose. You assume full responsibility for using the information at this web-site, and you understand and agree that neither Arundel House Restaurant & Rooms nor any of their employees are responsible or liable for any claim, loss or damage resulting from its use.